Why You Don’t Trust Your Doctor—And How Concierge Medicine Can Rebuild That Trust

In an ideal world, the relationship between a patient and their doctor would be one of mutual trust, transparency, and compassion. But for many, that trust has eroded. The question is no longer just “Do I trust my doctor?”—but “Should I?”

If you’ve ever left a medical appointment feeling dismissed, rushed, or unsure about the care you received, you’re not alone. And if you’ve found yourself Googling symptoms, second-guessing treatment plans, or wondering whether profit was prioritized over your health, you’re part of a growing movement of patients seeking something better.

At Encore Concierge Medicine, we understand that skepticism doesn’t happen in a vacuum. The erosion of trust is the product of decades of systemic issues—some subtle, some blatant—and it’s time to talk about it.

The Root of Distrust: A History Worth Examining

Distrust in the healthcare system is deeply rooted and widely shared. In a 2021 Pew Research Center study, only 48% of U.S. adults said they trust medical scientists to act in the public's best interest. That number has been steadily declining.

There are many reasons for this, and while some are historical, others are still unfolding today.

1. Pharmaceutical Influence on Physicians

One of the most well-documented sources of skepticism is the relationship between doctors and pharmaceutical companies. Studies show that even small gifts—like sponsored lunches or conference perks—can influence prescribing behavior. According to a 2016 study published in JAMA Internal Medicine, doctors who received meals funded by pharmaceutical reps were significantly more likely to prescribe brand-name medications that aligned with the sponsor's portfolio.

This can lead to patients being steered toward expensive medications that may not be more effective than their generic counterparts. For someone dealing with chronic illness, the cost—both financial and emotional—of unnecessary or aggressive medication regimens can be devastating.

2. Rushed Visits, Missed Diagnoses

In today’s insurance-based system, physicians are often pressured to see more patients in less time. A 2018 survey by the Physicians Foundation found that over 78% of doctors feel they do not have enough time to spend with patients. The result? Seven-minute visits. Scripted checklists. Limited eye contact. Missed diagnoses.

This high-volume model doesn’t just burn out doctors—it leaves patients feeling like a number, not a person.

3. The “One-Size-Fits-All” Problem

Mainstream healthcare is built for efficiency, not personalization. Too often, patients are given generic treatment plans without accounting for their individual health history, lifestyle, or preferences. Women’s health, mental health, and conditions that disproportionately affect people of color have long been under-researched and underdiagnosed.

When patients don’t see themselves reflected in their care—or worse, when they’re dismissed or misdiagnosed—they lose faith in the system meant to support them.

The Cost of Broken Trust

When trust disappears, patients suffer. They delay care, skip checkups, avoid screenings, and stop following medical advice. According to the American Academy of Family Physicians, patients who mistrust their providers are significantly more likely to experience poor outcomes, especially in managing chronic conditions like diabetes, hypertension, and depression.

It’s a vicious cycle: distrust leads to disengagement, which leads to worsening health—and often, even higher medical costs in the long run.

But it doesn’t have to be this way.

A Different Kind of Care: Rebuilding Trust Through Concierge Medicine

At Encore Concierge Medicine, we believe healthcare should feel different. Personal. Compassionate. Empowering. That’s why we’ve built a model rooted in relationships—not insurance codes.

Here's how we’re working to restore trust, one patient at a time.

1. More Time, Fewer Barriers

In our practice, appointments are never rushed. We spend 30 to 60 minutes (or more) getting to know you, understanding your health history, and answering your questions thoroughly. There’s no pressure to “move things along” or skim over details.

This allows us to make more accurate diagnoses, develop tailored treatment plans, and truly partner with you in your wellness journey.

2. No Hidden Agendas

Encore does not accept insurance—which means we don’t answer to billing codes or pharmaceutical reps. You won’t be nudged toward a brand-name drug because of a kickback. Our recommendations are based solely on what’s best for you—not what’s most profitable for someone else.

When you eliminate outside influences, what’s left is pure, patient-centered care.

3. Preventive and Personalized Focus

We go beyond the “sick visit” model. Our care is proactive, not reactive. From advanced screenings to customized nutrition and mental wellness plans, we take a whole-person approach to help you stay healthy—before issues arise.

Longevity isn’t just about living longer—it’s about living better. That starts with a healthcare plan that adapts with you, whether you're navigating midlife, planning a family, or optimizing your health in retirement.

4. Consistency That Builds Confidence

Our patients don’t have to explain themselves over and over to new providers. With a female concierge doctor based right here in River North, Chicago, you have continuity of care and direct access to your physician via text, phone, or email.

In a system where it’s hard to feel seen, we make it our mission to know you—beyond the chart.

Why It Matters (Especially in Chicago)

In a city like Chicago, where healthcare systems are often overburdened and fragmented, Encore offers something rare: a consistent, high-touch experience delivered by a local expert who truly cares.

Patients seeking Chicago concierge medicine or a female concierge doctor in Chicago are often looking for more than just convenience. They’re looking for clarity, dignity, and a safe space to be vulnerable about their health.

And that’s exactly what we offer.

A Path Forward

The path to healing—both physically and emotionally—begins with trust. At Encore Concierge Medicine, we’re not just changing how care is delivered. We’re changing how it feels.

If you’ve ever felt dismissed, disillusioned, or disheartened by traditional healthcare, we see you. And we’re here to do it differently.

Because you deserve more than 7 minutes and a prescription. You deserve a relationship rooted in honesty, respect, and shared decision-making.

Let’s start there.

📍 Located in the heart of River North, Encore Concierge Medicine offers comprehensive, personalized care that puts you first. Learn more at www.encoreconciergemed.com